Receptionist - Urgent Care Woolwich

INSPIRA HEALTH NETWORK LIFE INC; Swedesboro (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Inspira Health Network Life Inc. seeks a friendly, nonexempt clerk to support daily medical office activities, including greeting patients, answering calls, and scheduling appointments.

The role covers patient registration, insurance eligibility, and referrals, with emphasis on professionalism and courteous service. Responsibilities include reminders for next-day appointments, assisting with patient studies, and processing payments.

Qualifications

• High school diploma or GED required.
• One year of customer service or reception experience preferred.
• Experience in a medical practice or health care environment strongly preferred.
• Completion of Medical Terminology Course strongly preferred.

Responsibilities

• Greet patients promptly and professionally.
• Answer telephone calls, transfer or triage as needed.
• Coordinate reminder calls and schedule patient studies.
• Greet and direct patients and visitors; register patients.
• Verify insurance eligibility and coordinate referrals.
• Collect payments from patients and reconcile daily cash reports.

Skills

Medical terminology knowledge

Ability to direct callers

Education

High school diploma or GED

1 year customer service/reception experience preferred

Medical practice/health care experience preferred

Medical Terminology course preferred

Job description

Major Function

A nonexempt, clerical position that supports the daily activities of the medical offices including greeting patients in a prompt, courteous, and professional manner, telephone coverage, appointment scheduling, patient registration, insurance eligibility and patient referrals. This position answers telephone calls in a prompt, courteous, and professional manner, appropriately addresses the call by responding to the inquiry or transferring the caller to the appropriate personnel or initiates a triage task for response by medical personnel. Coordinates reminder calls to all patients scheduled the following business day as needed. Schedules patient studies recommended by provider(s). Greets and directs patients and visitors. Coordinates referrals for patients through insurance and physician offices. Collects payments from patients and reconciles daily cash reports.

Major Function

A nonexempt, clerical position that supports the daily activities of the medical offices including greeting patients in a prompt, courteous, and professional manner, telephone coverage, appointment scheduling, patient registration, insurance eligibility and patient referrals. This position answers telephone calls in a prompt, courteous, and professional manner, appropriately addresses the call by responding to the inquiry or transferring the caller to the appropriate personnel or initiates a triage task for response by medical personnel. Coordinates reminder calls to all patients scheduled the following business day as needed. Schedules patient studies recommended by provider(s). Greets and directs patients and visitors. Coordinates referrals for patients through insurance and physician offices. Collects payments from patients and reconciles daily cash reports.

Education & Experience

• High school diploma or GED equivalent.


• One year of experience in customer service or reception preferred.


• Experience in a medical practice or health care environment strongly preferred.


• Completion of Medical Terminology Course strongly preferred.

Certification/ Licensure

• N/A

Knowledge & Skills

• Knowledge of medical terminology and organization services.


• Knowledge of individual responsibilities to accurately direct callers.

Physical Requirements

Physical Requirements: N: Never O: Occasionally (<20%) F: Frequently (20%-80%) C: Constantly (>80%)

Lifting <20lbs O Standing O Sitting C

Lifting 20-50lbs O Climbing O Kneeling O

Lifting>50lbs O Crouching O Reaching O

Carrying O Hearing C Walking O

Pushing O Talking C Vision C

Environmental Conditions

Noise O Varied Temperatures N Cleaning Agents O

Noxious odors N Patient Exposure O Operative Equipment O

• >

At Inspira Health

you’ll join with the area’s most dedicated and distinguished team to bring quality and compassionate care to our communities. We focus on clinical excellence, providing evidence-based care to help each patient achieve the best possible outcome. The scope and depth of our network can open many doors for your learning and career growth.

Our charitable nonprofit health care organization serves communities across southern New Jersey. The network, which traces its roots to 1899, comprises three hospitals, a comprehensive cancer center, sleep medicine, cardiac testing, digestive health and wound care, urgent care, imaging and rehabilitation, and primary and specialty physician practices in Gloucester, Cumberland, Salem and Camden counties.

Inspira is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, age, marital status, affectional or sexual orientation, familial status, disability, liability for service in the Armed Forces of the United States, nationality, sex, gender identity or expression.