Receptionist, Float Pool IMG/UC Per Diem - Cross Functional Services - MG

INSPIRA HEALTH NETWORK LIFE INC; Mullica Hill (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Great Benefits

Job summary

Inspira Health Network Life Inc is seeking a friendly, organized clerical associate to support daily activities of our medical offices and centralized scheduling. You will greet patients, handle calls, schedule appointments, register patients, verify insurance eligibility, and coordinate referrals with insurers and physicians.

The role requires professional communication, accurate data entry, and the ability to manage payments and daily cash reconciliation.

Qualifications

• Requires knowledge of medical terminology and office processes.
• Ability to accurately direct callers and coordinate scheduling.

Responsibilities

• Greet patients in a prompt, courteous, professional manner.
• Answer and route telephone calls; schedule appointments.
• Register patients and verify insurance eligibility.
• Coordinate reminder calls for next business day appointments.
• Arrange referrals and coordinate with insurance and physician offices.
• Collect payments and reconcile daily cash reports.

Skills

Medical terminology

Directing callers

Education

High school diploma or equivalent

Customer service experience 1 year

Medical practice experience preferred

Medical Terminology course preferred

Job description

Major Function

A nonexempt, clerical position that supports the daily activities of the medical offices/centralized scheduling. Tasks may include greeting patients in a prompt, courteous, and professional manner, telephone coverage, appointment scheduling, patient registration, insurance eligibility and patient referrals. This position answers telephone calls in a prompt, courteous, and professional manner. Addresses the call by responding to the inquiry, scheduling an appointment, or transferring the caller to the appropriate personnel. May initiate a triage task for response by medical personnel as needed per protocol. Coordinates reminder calls to all patients scheduled for the following business day as needed. Schedules patient studies recommended by provider(s) as needed. Greets and directs patients and visitors. Coordinates referrals for patients through insurance and physician offices. Collects payments from patients and reconciles daily cash reports.

A nonexempt, clerical position that supports the daily activities of the medical offices/centralized scheduling. Tasks may include greeting patients in a prompt, courteous, and professional manner, telephone coverage, appointment scheduling, patient registration, insurance eligibility and patient referrals. This position answers telephone calls in a prompt, courteous, and professional manner. Addresses the call by responding to the inquiry, scheduling an appointment, or transferring the caller to the appropriate personnel. May initiate a triage task for response by medical personnel as needed per protocol. Coordinates reminder calls to all patients scheduled for the following business day as needed. Schedules patient studies recommended by provider(s) as needed. Greets and directs patients and visitors. Coordinates referrals for patients through insurance and physician offices. Collects payments from patients and reconciles daily cash reports.

Education & Experience

• High school diploma or equivalent.
• One year of experience in customer service or reception preferred.
• Experience in a medical practice or health care environment strongly preferred.
• Completion of Medical Terminology Course strongly preferred.

Certification/Licensure

• N/A

Knowledge & Skills

• Knowledge of medical terminology and organization services.
• Knowledge of individual responsibilities to accurately direct callers.

Physical Requirements

• Lifting O Standing O Sitting F
• Lifting 20-50lbs O Climbing O Kneeling O
• Lifting>50lbs O Crouching O Reaching O
• Carrying O Hearing C Walking O
• Pushing O Talking C Vision C

Environmental Conditions

• Noise F Varied Temperatures N Cleaning Agents O
• Noxious odors N Patient Exposure O Operative Equipment O

Benefits Information

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At Inspira Health

you’ll join with the area’s most dedicated and distinguished team to bring quality and compassionate care to our communities. We focus on clinical excellence, providing evidence-based care to help each patient achieve the best possible outcome. The scope and depth of our network can open many doors for your learning and career growth.

Our charitable nonprofit health care organization serves communities across southern New Jersey. The network, which traces its roots to 1899, comprises three hospitals, a comprehensive cancer center, sleep medicine, cardio testing, digestive health and wound care, urgent care, imaging and rehabilitation, and primary and specialty physician practices in Gloucester, Cumberland, Salem and Camden counties.

Inspira is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, age, marital status, affectional or sexual orientation, familial status, disability, liability for service in the Armed Forces of the United States, nationality, sex, gender identity or expression.