Receptionist - Urgent Care Tomlin

Inspira Health Network; Mullica Hill (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Inspira Health Network in Mullica Hill, NJ is seeking a nonexempt clerical team member to support daily medical office activities. You'll greet patients, answer phones, schedule appointments, handle patient registration, verify insurance eligibility, and coordinate referrals with providers.

You will collect payments and assist with filing and documentation as needed. The ideal candidate has a high school diploma or GED, at least one year of customer service or reception experience, and

Qualifications

• High school diploma or GED or equivalent.
• Minimum one year of customer service or reception experience preferred.
• Experience in medical practice or health care environment strongly preferred.
• Completion of Medical Terminology Course strongly preferred.

Responsibilities

• Greet patients and visitors in a courteous, prompt manner.
• Handle telephone coverage and route inquiries or triage as needed.
• Schedule appointments and patient studies per provider recommendations.
• Register patients and verify insurance eligibility.
• Coordinate referrals and collect payments; reconcile cash daily.

Skills

Customer service

Reception/front desk

Phone etiquette

Communication skills

Medical terminology knowledge

Education

High school diploma or GED

Medical Terminology Course

Job description

MAJOR FUNCTION:A nonexempt, clerical position that supports the daily activities of the medical offices including greeting patients in a prompt, courteous, and professional manner, telephone coverage, appointment scheduling, patient registration, insurance eligibility and patient referrals. This position answers telephone calls in a prompt, courteous, and professional manner, appropriately addresses the call by responding to the inquiry or transferring the caller to the appropriate personnel or initiates a triage task for response by medical personnel. Coordinates reminder calls to all patients scheduled the following business day as needed. Schedules patient studies recommended by provider(s). Greets and directs patients and visitors. Coordinates referrals for patients through insurance and physician offices. Collects payments from patients and reconciles daily cash reports.Education & Experience:High school diploma or GED equivalent.One year of experience in customer service or reception preferred.Experience in a medical practice or health care environment strongly preferred.Completion of Medical Terminology Course strongly preferred.Certification/ Licensure:N/AKnowledge & Skills:Knowledge of medical terminology and organization services.Knowledge of individual responsibilities to accurately direct callers.Physical Requirements: N: Never O: Occasionally (80%)LiftingOStandingOSittingCLifting 20-50lbsOClimbingOKneelingOLifting>50lbsOCrouchingOReachingOCarryingOHearingCWalkingOPushingOTalkingCVisionCEnvironmental Conditions:NoiseOVaried TemperaturesNCleaning AgentsONoxious odorsNPatient ExposureOOperative EquipmentOBENEFITS INFORMATION:Click Here to Review Our Great Benefits Offerings?>At Inspira Health, you’ll join with the area’s most dedicated and distinguished team to bring quality and compassionate care to our communities. We focus on clinical excellence, providing evidence-based care to help each patient achieve the best possible outcome. The scope and depth of our network can open many doors for your learning and career growth.Our charitable nonprofit health care organization serves communities across southern New Jersey. The network, which traces its roots to 1899, comprises three hospitals, a comprehensive cancer center, sleep medicine, cardiac testing, digestive health and wound care, urgent care, imaging and rehabilitation, and primary and specialty physician practices in Gloucester, Cumberland, Salem and Camden counties.Inspira is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, age, marital status, affectional or sexual orientation, familial status, disability, liability for service in the Armed Forces of the United States, nationality, sex, gender identity or expression.