Receptionist - Urgent Care Tomlin

INSPIRA HEALTH NETWORK LIFE INC; Mullica Hill (NJ); On-site; USD 32,000 - 45,000; Full time

Job summary

Inspira Health Network Life Inc. in Mullica Hill, NJ seeks a courteous receptionist to support daily office activities in a busy medical setting.

You will greet patients, handle calls, schedule appointments, register patients, verify insurance, and coordinate referrals in a professional environment.

This nonexempt clerical role requires strong customer service, accuracy, and the ability to triage inquiries and collect payments as needed. Prior healthcare experience is preferred.

Qualifications

• High school diploma or GED required or equivalent.
• One year of customer service or reception experience preferred.
• Experience in a medical practice or health care environment strongly preferred.
• Completion of Medical Terminology Course strongly preferred.

Responsibilities

• Greet patients in a prompt, courteous, and professional manner.
• Provide telephone coverage and route calls to appropriate personnel.
• Assist with appointment scheduling and patient registration.
• Verify insurance eligibility and coordinate referrals.
• Take patient payments and reconcile daily cash reports.
• Coordinate reminder calls for upcoming appointments and orders for studies.

Skills

Phone etiquette

Customer service

Medical terminology familiarity

Education

High school diploma or GED

1 year experience in customer service or reception

Experience in medical practice/health care environment

Medical Terminology Course

Job description

Major Function

A nonexempt, clerical position that supports the daily activities of the medical offices including greeting patients in a prompt, courteous, and professional manner, telephone coverage, appointment scheduling, patient registration, insurance eligibility and patient referrals. This position answers telephone calls in a prompt, courteous, and professional manner, appropriately addresses the call by responding to the inquiry or transferring the caller to the appropriate personnel or initiates a triage task for response by medical personnel. Coordinates reminder calls to all patients scheduled the following business day as needed. Schedules patient studies recommended by provider(s). Greets and directs patients and visitors. Coordinates referrals for patients through insurance and physician offices. Collects payments from patients and reconciles daily cash reports.

A nonexempt, clerical position that supports the daily activities of the medical offices including greeting patients in a prompt, courteous, and professional manner, telephone coverage, appointment scheduling, patient registration, insurance eligibility and patient referrals. This position answers telephone calls in a prompt, courteous, and professional manner, appropriately addresses the call by responding to the inquiry or transferring the caller to the appropriate personnel or initiates a triage task for response by medical personnel. Coordinates reminder calls to all patients scheduled the following business day as needed. Schedules patient studies recommended by provider(s). Greets and directs patients and visitors. Coordinates referrals for patients through insurance and physician offices. Collects payments from patients and reconciles daily cash reports.

Education & Experience

• High school diploma or GED equivalent.
• One year of experience in customer service or reception preferred.
• Experience in a medical practice or health care environment strongly preferred.
• Completion of Medical Terminology Course strongly preferred.

Certification/ Licensure

• N/A

Knowledge & Skills

• Knowledge of medical terminology and organization services.
• Knowledge of individual responsibilities to accurately direct callers.

Physical Requirements

Physical Requirements: N: Never O: Occasionally (80%)

• LiftingOStandingOSittingC
• Lifting 20-50lbsOClimbingOKneelingO
• Lifting>50lbsOCrouchingOReachingO
• CarryingOHearingCWalkingO
• PushingOTalkingCVisionC

Environmental Conditions

• NoiseOVaried TemperaturesNCleaning AgentsO
• Noxious odorsNPatient ExposureOOperative EquipmentO

At Inspira Health, you’ll join with the area’s most dedicated and distinguished team to bring quality and compassionate care to our communities. We focus on clinical excellence, providing evidence-based care to help each patient achieve the best possible outcome. The scope and depth of our network can open many doors for your learning and career growth.

Our charitable nonprofit health care organization serves communities across southern New Jersey. The network, which traces its roots to 1899, comprises three hospitals, a comprehensive cancer center, sleep medicine, cardiac testing, digestive health and wound care, urgent care, imaging and rehabilitation, and primary and specialty physician practices in Gloucester, Cumberland, Salem and Camden counties.

Inspira is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, age, marital status, affectional or sexual orientation, familial status, disability, liability for service in the Armed Forces of the United States, nationality, sex, gender identity or expression.