Receptionist - State Farm Agent Team Member Memphis - TN

State Farm; Memphis (TN); Presencial; USD 35.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Descripción de la vacante

Zach Jaworski - State Farm Agent is seeking a Receptionist to join our Memphis team. The role focuses on welcoming clients, scheduling, and handling inquiries to support smooth daily operations.

The ideal candidate will be organized, customer-focused, and comfortable discussing insurance options with customers, while supporting team projects and administrative tasks.

Formación

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations and basic CRM usage.
• Basic computer skills including Microsoft Office.

Responsabilidades

• Greet customers in person and over the phone, routing to team.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Discuss insurance options with prospects and existing customers.
• Provide excellent customer service and follow up on needs.
• Aid the team with administrative tasks and projects.

Conocimientos

Receptionist experience

Communication

Organizational skills

Sales conversations

CRM basics

Microsoft Office

Herramientas

CRM systems

Office software

Descripción del empleo

Full Time in Memphis - TN

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2013 after working as a State Farm Agency Aspirant, gaining hands-on experience with another agent before stepping into ownership. Today, our team has grown to 15 members, and we operate with a strong growth mindset and an “all in it to win it” mentality. I’m a graduate of the University of Tennessee at Chattanooga with a bachelor’s degree in business marketing and management. I’m married with two kids, and outside of work I enjoy hunting, fishing, and anything outdoors. I also previously played professional golf, which shaped the competitive drive and discipline I bring into the agency.
Giving back is a major part of who we are. I’m heavily involved with HOOAH Deer Hunt for Heroes, a veteran-owned organization, and spend significant time volunteering and supporting their mission.
For our team, we offer commission and bonus opportunities, a 401k, health benefits, flexibility when needed, and reimbursement for licensing costs. Our culture is built around one simple belief we treat you like family — both our customers and our team. We’re looking for team members who want to grow, compete, and succeed together in an environment where people genuinely care about one another and winning the right way.

ROLE DESCRIPTION

Zach Jaworski - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $35,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.