Receptionist - State Farm Agent Team Member Location: AZ-Scottsdale-85257

Matt Funicello; Scottsdale (AZ); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading insurance agency, Matt Funicello - State Farm Agent, seeks a Receptionist - State Farm Agent Team Member. The role involves greeting customers, managing appointments, and supporting administrative tasks. Ideal candidates will be organized, detail-oriented, and possess strong communication skills. Opportunities for advancement are available in a supportive environment.

Benefits

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Organized and detail-oriented, eager to learn in the insurance industry.
• Comfortable with engaging in sales conversations.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customer needs.

Skills

Communication

Interpersonal skills

Organizational abilities

Multitasking

Sales conversations

Education

Previous experience in a receptionist or customer service role

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
Matt Funicello - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.