Receptionist - State Farm Agent Team Member

State Farm; Zachary (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hiring Bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Cecil Graves - State Farm Agent in Zachary, LA is looking for a Receptionist - State Farm Agent Team Member to join his team. The ideal candidate is highly organized and friendly, handling greeting, scheduling, and records with care.

You will engage with customers, explore insurance options, and support daily operations while contributing to a supportive, community-focused culture.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Hiring Bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Cecil became a State Farm agent in 2018 after running his family’s GM dealership in St. Francisville, Louisiana, bringing a strong small-business background and people-first mindset into agency ownership. He’s been married for over 17 years and is a proud father of six — one son and five daughters — and family plays a huge role in how the agency operates. From the very beginning, Cecil told State Farm he planned to “put the community on the payroll,” and he’s lived up to that vision by investing deeply in the people around him. He and his team give back often and stay actively involved in their church and local community.

The agency has grown to 11 team members and operates with a friendly, laid-back, work-hard-play-hard culture rooted in servant leadership. That mindset guides how the team supports one another and serves customers every day. We offer a 401k, work-life balance, and a hiring bonus, and we’re looking for people who want to be part of a great culture, grow as individuals, and build financial success alongside a supportive, purpose-driven team.

ROLE DESCRIPTION:

Cecil Graves - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.