Receptionist - State Farm Agent Team Member

State Farm Agent; York (York County); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Holidays

Mon-Fri work schedule

Telehealth benefit

Professional development and training

Family-oriented work culture

Job summary

State Farm Agent in York, PA is hiring a Director of First Impressions to be the face of the agency and manage front-desk operations. You will greet clients, answer calls, schedule appointments, and support the team in daily tasks.

The role emphasizes friendly customer service, strong communication, and a willingness to pursue an insurance license. This is a fast-paced, community-oriented office with a Monday–Friday schedule and opportunities for development.

Qualifications

• Previous customer service experience preferred.
• Proficient in Microsoft Office Suite and general office software.
• Must be coachable and open to feedback.

Responsibilities

• Greet clients and visitors with a warm and friendly demeanor.
• Answer and direct phone calls, emails, and in-person inquiries in a timely manner.
• Assist with scheduling appointments and managing calendars.
• Maintain an organized and efficient front office environment.
• Support team members with administrative tasks and special projects as needed.
• Handle incoming and outgoing mail and packages.
• Ensure that office supplies are stocked and organized.

Skills

Customer service

Communication skills

Organizational skills

Team player

Tools

Microsoft Office

Job description

Replies within 24 hours

Join Our Growing Agency: Seeking a Director of First Impressions!

We are thrilled to announce that our agency is expanding, and we are on the lookout for a vibrant and enthusiastic Director of First Impressions to be the face of our team! Please share this opportunity with your network!

About Us:

Located in the Shiloh neighborhood of West Manchester, York, PA, our small agency is far from a corporate setting. We foster a fun and energetic environment with a “work hard, play hard” mentality.

Commuting Information:

Our office is conveniently situated within a 60-minute commute from York, Harrisburg, and Lancaster.

Position: Director of First Impressions

As the first point of contact for our clients, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth daily operations. If you thrive in a fast-paced environment and enjoy connecting with people, this is the perfect opportunity for you!

Key Responsibilities

• Greet clients and visitors with a warm and friendly demeanor.
• Answer and direct phone calls, emails, and in-person inquiries in a timely manner.
• Assist with scheduling appointments and managing calendars.
• Maintain an organized and efficient front office environment.
• Support team members with administrative tasks and special projects as needed.
• Handle incoming and outgoing mail and packages.
• Ensure that office supplies are stocked and organized.

Qualities We’re Looking For

• Friendly and approachable with excellent interpersonal skills.
• Strong communication abilities, both verbal and written.
• Detail-oriented and highly organized.
• Ability to multitask and prioritize tasks effectively.
• A proactive attitude with a willingness to learn.
• Team player who enjoys collaborating with others.
• High level of integrity and professionalism.
• Ability and willingness to get insurance license.

Why Join Us?

This is a fantastic opportunity to grow with a small business, actively engage in our community, and develop both your professional and personal skills. You’ll be an integral part of our team and help shape the positive experience of our clients.

Qualifications

• Previous customer service experience preferred.
• Proficient in Microsoft Office Suite and general office software.
• Must be coachable and open to feedback.

Compensation And Benefits

• Competitive hourly wage and bonuses
• Paid time off and holidays for full-time
• Monday to Friday work schedule
• Telehealth benefit
• Opportunities for professional development and training
• Family-oriented work culture

We're Hiring!

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential.

Note:

This position is with a State Farm independent contractor agent and not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees, and employees of State Farm agents are not employees of State Farm.

Compensation: $14.00 - $19.00 per hour

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Shiloh.
• We currently have 5 team members at our agency.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, and Bronze Tablet
• Additional languages spoken: Spanish

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.