Receptionist - State Farm Agent Team Member

Tricia Melnichak - State Farm Agent; York (York County); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Holidays

Mon-Fri schedule

Telehealth

Training

Family culture

Job summary

Tricia Melnichak – State Farm Agent in York, PA is seeking a Director of First Impressions to be the face of the agency. You will warmly greet clients, manage front desk flow, answer calls, and keep the office organized in a friendly, small-business environment.

This role offers a Monday–Friday schedule, opportunities for growth, and a supportive team. No corporate setting, with emphasis on community engagement and excellent customer service.

Qualifications

• Customer service experience preferred.
• Proficient with Microsoft Office Suite.
• Must be coachable and receptive to feedback.
• Willingness to obtain an insurance license.

Responsibilities

• Greet clients and visitors warmly and professionally.
• Answer and direct phone calls, emails, and inquiries.
• Assist with scheduling appointments and managing calendars.
• Maintain an organized, efficient front office environment.
• Support team with administrative tasks and special projects.
• Handle mail and packages, and manage deliveries.
• Ensure office supplies are stocked and organized.

Skills

Customer service

Microsoft Office

Communication skills

Interpersonal skills

Organized

Multitasking

Team player

Integrity

Insurance license willingness

Job description

Join Our Growing Agency: Seeking a Director of First Impressions!

We are thrilled to announce that our agency is expanding, and we are on the lookout for a vibrant and enthusiastic Director of First Impressions to be the face of our team! Please share this opportunity with your network!

About Us:

Located in the Shiloh neighborhood of West Manchester, York, PA, our small agency is far from a corporate setting. We foster a fun and energetic environment with a “work hard, play hard” mentality.

Commuting Information:

Our office is conveniently situated within a 60-minute commute from York, Harrisburg, and Lancaster.

Position: Director of First Impressions

As the first point of contact for our clients, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth daily operations. If you thrive in a fast-paced environment and enjoy connecting with people, this is the perfect opportunity for you!

Key Responsibilities:

• Greet clients and visitors with a warm and friendly demeanor.


• Answer and direct phone calls, emails, and in-person inquiries in a timely manner.


• Assist with scheduling appointments and managing calendars.


• Maintain an organized and efficient front office environment.


• Support team members with administrative tasks and special projects as needed.


• Handle incoming and outgoing mail and packages.


• Ensure that office supplies are stocked and organized.

Qualities We’re Looking For:

• Friendly and approachable with excellent interpersonal skills.


• Strong communication abilities, both verbal and written.


• Detail-oriented and highly organized.


• Ability to multitask and prioritize tasks effectively.


• A proactive attitude with a willingness to learn.


• Team player who enjoys collaborating with others.


• High level of integrity and professionalism.


• Ability and willingness to get insurance license.

Why Join Us?

This is a fantastic opportunity to grow with a small business, actively engage in our community, and develop both your professional and personal skills. You’ll be an integral part of our team and help shape the positive experience of our clients.

Qualifications:

• Previous customer service experience preferred.


• Proficient in Microsoft Office Suite and general office software.


• Must be coachable and open to feedback.

Compensation and Benefits:

• Competitive hourly wage and bonuses


• Paid time off and holidays for full-time


• Monday to Friday work schedule


• Telehealth benefit


• Opportunities for professional development and training


• Family-oriented work culture

Note:

This position is with a State Farm independent contractor agent and not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees, and employees of State Farm agents are not employees of State Farm.