Receptionist - State Farm Agent Team Member

Talentify; Winter Haven (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Dental insurance

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Job summary

State Farm Agent is seeking a motivated Receptionist to join our team. You will greet clients, manage calls, schedule appointments, and support busy office operations.

The ideal candidate is organized, detail‑oriented, and comfortable discussing insurance options with customers while delivering excellent service. Basic computer skills and CRM familiarity are preferred.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including CRM and Microsoft Office.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ROLE DESCRIPTION

Rob Geraghty - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.