Receptionist - State Farm Agent Team Member

Anthony Vote - State Farm Agent; Winona (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Anthony Vote - State Farm Agent is seeking a friendly Receptionist to greet customers in person and on the phone, schedule appointments, and keep customer records up to date. You will be a first point of contact and help drive a positive, professional office environment.

Ideal candidates bring prior receptionist or customer service experience, strong communication and organizational abilities, comfort with sales conversations, and proficient use of Microsoft Office and CRM systems.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement


• 401(k)


• Bonus based on performance


• Competitive salary


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2024 and currently lead a team of six. I'm a third-generation State Farm agent and began my own State Farm journey as an intern before moving into sales and eventually agency ownership. I'm a graduate of the University of Wisconsin, and my wife and I are proud to live right here in the community we serve.

Staying connected to our community is important to us, and our agency participates in several local events and community initiatives throughout the year.

Our agency offers health benefits, a 401(k), paid time off, major holidays off, and licensing reimbursement. We also reward performance with added flexibility.

Our culture is high-energy, fun, and professional, with a strong focus on development. We invest in our team's growth, celebrate wins together, and enjoy team lunches along the way. I'm looking for someone who is smart, goal-oriented, positive, and a great team player. If you're motivated to keep pushing for more and want to grow your career with a supportive team, we'd love to meet you.

ROLE DESCRIPTION:

Anthony Vote - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.