Receptionist - State Farm Agent Team Member

Jennifer Respress - State Farm Agent; Reston (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Holiday Pay

Health Reimbursement Account

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jennifer Respress - State Farm Agent, located in Reston, Virginia, is seeking a Receptionist – Agent Team Member. This role emphasizes strong organizational and communication skills while engaging warmly with customers both over the phone and in person.

The ideal candidate will have prior customer service experience and will support the team with administrative tasks. Opportunities for growth and a competitive salary await the right individual eager to thrive in the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers.
• Provide excellent customer service.

Skills

Communication skills

Organizational skills

Multitasking abilities

Customer service

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Holiday Pay
• Health Reimbursement Account
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

We are seeking a dynamic individual to join our team as a Receptionist – Agent Team Member. The role requires strong organization, attention to detail, and commitment to a positive workplace. The ideal candidate will thrive in a supportive role, eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.