Receptionist - State Farm Agent Team Member

Andrew Mcfadden - State Farm Agent; Town of Potsdam (NY); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Licensing paid

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Zusammenfassung

Andrew Mcfadden - State Farm Agent is seeking a motivated Receptionist to join our small, close-knit team in Potsdam, NY. The role focuses on delivering excellent customer service, managing inquiries, and guiding clients to the right insurance solutions.

You will work closely with agents to support daily operations and client communications. The ideal candidate is organized, reliable, and comfortable with sales conversations while maintaining a friendly, professional demeanor in a small-office

Qualifikationen

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Excellent organization and multitasking skills.
• Comfortable engaging in sales conversations with customers.
• Basic computer proficiency with MS Office and CRM systems.

Aufgaben

• Greet customers in person and by phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers about insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Kenntnisse

Receptionist experience

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Jobbeschreibung

Benefits:

• Licensing paid by agency


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

Our agency opened in 1997 and is a close-knit team of three built on experience, service, and strong relationships. I’m a United States Marine Corps veteran and previously worked with the State Farm Credit Union before opening my agency, bringing a disciplined and service-driven approach to the business.

I’m a graduate of Rutgers University’s School of Business and have a large, family-oriented household with children and grandchildren. I also served as a volunteer firefighter and stay involved with the Marine Corps League.

For our team, we offer professional development, licensing paid up front, a family-oriented environment, and a strong focus on work-life balance, along with a welcoming office that includes snacks and small perks.

Our office culture is close-knit, dependable, and team-oriented. We’re looking for someone who is reliable, motivated, and able to work independently - someone who values loyalty, accountability, and being part of a team that truly supports one another.

ROLE DESCRIPTION:

Andrew Mcfadden - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.