Receptionist - State Farm Agent Team Member

Joewatsonsf; Louisville (KY); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Joe Watson - State Farm Agent is seeking a receptionist to join our Louisville, KY office. In this full-time role you will greet customers in person and on the phone, manage appointments, and maintain accurate client records while supporting daily office operations.

Ideal candidates are organized, customer-focused, and comfortable discussing insurance options. We offer license reimbursement, health insurance, a Simple IRA, paid time off, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational multitasking

Sales conversations

Microsoft Office & CRM

Tools

CRM systems

Job description

Full Time in Louisville - KY

• License Reimbursement


• Simple IRA


• Bonus based on performance


• Health insurance


• Opportunity for advancement


• Paid time off

ROLE DESCRIPTION

Joe Watson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.