Receptionist - State Farm Agent Team Member

Rt Shaw - State Farm Agent; Seattle (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free snacks

Health insurance

Advancement

Paid time off

Training & development

Job summary

Rt Shaw - State Farm Agent in Seattle seeks a friendly Receptionist to greet customers, answer calls, and direct inquiries to the right team members. The role focuses on delivering exceptional service while supporting daily office operations and growing customer relationships.

You will manage appointments, handle inquiries, and enter client information in our CRM. A proactive, organized individual with customer service experience will thrive and grow within the insurance field.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

Rt Shaw - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. We pride ourselves on being one of Seattle’s top agencies, known for our commitment to exceptional customer service and continuous growth. Our dynamic team is passionate about delivering outstanding support to our clients and fostering an environment where employees can thrive and advance their careers.

We are seeking a friendly, professional Receptionist to be the welcoming voice and face of our company. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Why Join Us?

• Work with one of Seattle’s top agencies recognized for growth and excellence
• Opportunities for career development and advancement within the company
• Supportive team environment focused on success and innovation
• Competitive compensation and benefits package