Receptionist - State Farm Agent Team Member

Brandon Cook - State Farm Agent; Spokane (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA with employer match

Hiring bonus

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brandon Cook - State Farm Agent in Spokane, Washington is seeking a Receptionist to enhance their customer service team. The ideal candidate will greet customers warmly, manage appointment scheduling, and assist in various administrative tasks.

This role requires previous experience in customer service, strong communication skills, and the ability to handle sales conversations. We offer a competitive salary and a supportive work environment with opportunities for growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly and direct them appropriately.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks.

Skills

Customer service experience

Communication skills

Organizational skills

Basic computer skills

Sales conversation engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA with employer match
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Brandon Cook - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.