Receptionist - State Farm Agent Team Member

Steven Gum - State Farm Agent; Mountain Grove (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Simple IRA

Bonus based on performance

Opportunity for advancement

License Reimbursement

Job summary

Steven Gum - State Farm Agent, located in Mountain Grove, MO, is seeking a Receptionist to provide excellent service and support to customers. The ideal candidate will be organized, detail-oriented, and eager to learn within our insurance agency.

This role includes greeting customers, managing appointments, and assisting with inquiries. Previous experience in customer service or receptionist roles and basic computer skills are essential.

The position offers opportunities for advancement, a competitive salary, and a flexible schedule.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable engaging in sales conversations.
• Basic computer skills.

Responsibilities

• Greet customers warmly and direct them to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining records.
• Engage in conversations with customers to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Customer service skills

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Steven Gum - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.