Receptionist - State Farm Agent Team Member

Talentify; Southlake (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Monthly medical allowance

Job summary

Phillip Rice - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our team in Southlake, TX. The role centers on welcoming customers, coordinating appointments, and supporting sales conversations while maintaining accurate customer records.

The ideal candidate is highly organized, communicates well, and enjoys a collaborative environment focused on helping clients. Training and development opportunities, a supportive team, and a pathway to advancement are provided.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Sales conversations

Organizational skills

Multitasking

Microsoft Office

CRM systems

Communication

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Licensing paid by agency
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Phil opened his State Farm agency in February 2022 after spending 20 years in corporate finance within the travel industry. He earned his BBA in Finance from University of Texas at Arlington and his MBA from Southern Methodist University. As a husband and father, serving others has always been a central part of his life, and that mindset drives the culture of the agency today.

Our office is a relationship-first environment focused on helping people - not pushing products. We work hard, support one another, and invest heavily in personal and professional growth. The team is collaborative, accountable, and genuinely committed to helping each other succeed.

We stay active in the Southlake and North Texas communities through sponsorships, local events, and community outreach throughout the year. Our agency currently includes six full-time and three part-time team members.

We offer a monthly medical allowance, 401(k) with company match, PTO, 12 paid holidays, paid licensing after hire, ongoing training and development, and weekly and monthly incentives.

We’re looking for someone who is resilient, coachable, and motivated by helping people. If you value integrity, personal growth, and want to build a meaningful long-term career in a supportive environment, this could be a great fit for you.

Role Description

Phillip Rice - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.