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Receptionist - State Farm Agent Team Member

State Farm

San Diego (CA)

On-site

USD 35,000 - 50,000

Full time

2 days ago
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Job summary

A leading insurance agency is looking for a dynamic individual to join their team as a Receptionist. The role involves providing exceptional customer service, managing appointments, and supporting various administrative tasks. Ideal candidates should be organized, detail-oriented, and eager to grow within the insurance industry.

Qualifications

  • Previous experience in a receptionist or customer service role.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office.

Responsibilities

  • Greet customers warmly in person and over the phone.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication
Interpersonal Skills
Organizational Skills
Multitasking

Tools

Microsoft Office
CRM systems

Job description

ROLE DESCRIPTION:
Luis Quintero - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
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