Receptionist - State Farm Agent Team Member

Thomas Specia - State Farm Agent; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Licensing assistance

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Thomas Specia – State Farm Agent in San Antonio is seeking a friendly Receptionist to join our team. You will greet customers, manage scheduling, and handle inquiries while supporting a positive, collaborative office culture.

The ideal candidate is organized, detail-oriented, and comfortable engaging in sales conversations to identify insurance opportunities. We offer ongoing training, development, and a path to growth within the agency.

Qualifications

• Previous experience in receptionist or customer service.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers in person or on the phone and direct to team.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to identify insurance opportunities.
• Provide excellent service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

Computer skills (MS Office, CRM)

Job description

BENEFITS

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2023, and since then, we’re built a growing team of three dedicated professionals focused on serving our community with excellence. Before becoming a State Farm agent, I spent my career in the oil and gas industry, but my passion for helping people and building lasting relationships led me to make the transition into insurance.

I hold a Master’s degree in Business and was born and raised right here in San Antonio. I’m a proud husband and father of three, and when I’m not in the office, you’ll most likely find me outdoors spending quality time with my family.

Our office culture is built on loyalty, teamwork, and a commitment to continuous learning. We value integrity, a strong work ethic, and a positive attitude. Team members are encouraged to be open-minded, collaborative, and fully invested in our mission to serve our customers with the highest level of care. We also make time to connect as a team, including weekly Friday lunches to celebrate wins and recharge together.

If you’re looking for a place where you can grow, be challenged, and make a real difference in people’s lives, this could be the perfect opportunity for you.

ROLE DESCRIPTION

Thomas Specia – State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.