Receptionist - State Farm Agent Team Member

Christian Martinez - State Farm Agent; Town of Florida (NY); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Free food & snacks

Opportunity for advancement

Paid time off

Job summary

Christian Martinez - State Farm Agent in Altamonte Springs, FL, is seeking a Bilingual Receptionist to enhance customer service and support the team. The ideal candidate should be organized, bilingual in Spanish, and possess strong interpersonal skills.

The role includes greeting customers, managing appointments, and providing exceptional service while identifying insurance opportunities. This position comes with a compensation range of $35,000 to $65,000 per year and offers various employee perks.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks.

Skills

Bilingual in Spanish

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation skills

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Full Time • Altamonte Springs - FL

• Bonus based on performance
• Company car
• Free food & snacks
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

Christian Martinez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Bilingual Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, bilingual in Spanish, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $35,000.00 - $65,000.00 per year

We are located in Altamonte Springs, FL and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.