Receptionist - State Farm Agent Team Member

Ericstrobel; Prescott Valley (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ericstrobel in Prescott Valley is seeking a customer-focused front-office associate to manage customer interactions and support administrative tasks. Responsibilities include greeting customers, managing appointments, and identifying insurance opportunities.

The ideal candidate will have previous customer service experience, excellent communication skills, and the ability to engage in sales conversations. Bilingual in Spanish is preferred.

Qualifications

• Previous experience as a receptionist or in customer service.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Assist with incoming inquiries and maintain customer records.
• Engage in sales conversations to identify insurance options.

Skills

Customer service

Communication skills

Organizational skills

Sales engagement

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

We are looking for a customer-focused individual to join our team as a front‑office associate.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.