Receptionist - State Farm Agent Team Member

State Farm; Portland (ME); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Training & development

Vision insurance

Paid time off

Job summary

State Farm agents operate as independent contractors offering State Farm insurance and financial services. Positions are available in Lewiston and Portland, ME, and focus on building customer relationships through proactive, needs-based guidance.

The role emphasizes delivering prompt, accurate service, explaining coverages and policy changes, and pursuing licensing in Property & Casualty and Life & Health to advance within the agency.

Qualifications

• Excellent communication skills—written, verbal and listening.
• Self-motivated and detail oriented.
• Proactive in problem solving.
• Dedicated to customer service.
• Ability to work in a team environment.
• Ability to relate to customers.
• Property and Casualty license (can obtain).
• Life and Health license (can obtain).

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, friendly service about insurance options, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Customer service

Communication

Teamwork

Self-motivation

Detail-oriented

Problem solving

Relationship building

Customer focus

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Training & development
• Vision insurance
• Paid time off

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Positions available in Lewiston and Portland, ME

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.