Receptionist - State Farm Agent Team Member

Chad Radtke - State Farm Agent; Palatine (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chad Radtke - State Farm Agent in Palatine, Illinois is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate will be organized, detail-oriented, and eager to learn within the insurance industry.

This role involves greeting customers, managing appointments, and providing excellent service. Strong communication skills and previous customer service experience are essential. Join a supportive team with opportunities for advancement enhanced by comprehensive benefits including health insurance and paid time off.

Qualifications

• Previous experience as a receptionist or in customer service.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Greet customers both in person and over the phone.
• Manage scheduling and office communications.
• Assist with customer inquiries and maintain records.

Skills

Communication skills

Organizational abilities

Customer service skills

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

Chad Radtke - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.