Receptionist - State Farm Agent Team Member

Erickson Sullivan State Farm Agency; Pflugerville (TX); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Licensing Reimbursement

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Erickson Sullivan - State Farm Agent in Pflugerville, TX is seeking a Receptionist to join our team. You will greet customers, manage scheduling, and support daily office operations while helping clients explore insurance options.

The successful candidate is organized, customer-focused, and comfortable with sales conversations. We offer a competitive salary, health insurance, paid time off, and opportunities for advancement.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

About Our Agency

I've been an agent since 2017 and have a team of five. Before opening my agency, I worked in logistics, which gave me a strong foundation for running a fast-paced, results-driven business. I'm a proud graduate of Auburn University, married with one daughter, and actively involved with the Asian Chamber of Commerce and Pflugerville Chamber of Commerce.

Responsive recruiter

Replies within 24 hours

Benefits

• Licensing Reimbursement
• Hourly plus Commission/Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I've been an agent since 2017 and have a team of five. Before opening my agency, I worked in logistics, which gave me a strong foundation for running a fast-paced, results-driven business. I'm a proud graduate of Auburn University, married with one daughter, and actively involved with the Asian Chamber of Commerce and Pflugerville Chamber of Commerce.

Our office is built on a strong family atmosphere where family truly comes first. It's a rewarding environment where hard work pays off, both professionally and financially. I'm looking for team members who are coachable, outgoing, fearless, ambitious, and have the potential to be strong leaders.

If you're looking for a career where you can grow, be part of a supportive team, and truly make an impact, this could be the right place for you.

Role Description

Erickson Sullivan - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $45,000.00 per year