Receptionist - State Farm Agent Team Member

Jacob Farmer - State Farm Agent; Pearland (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Paid time off

Training & development

Job summary

Jacob Farmer - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a small, family-oriented office in Pearland, TX. You will greet customers, manage appointments, and support the team in delivering exceptional service.

The ideal candidate is organized, people-friendly, and comfortable discussing insurance options. Experience in customer service and basic computer skills are preferred, and a positive work ethic will help you grow within our agency.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Warmly greet customers in person and by phone.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Discuss insurance options with customers as appropriate.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2025 and currently lead a growing team of three. Before becoming an agent with State Farm, I worked as a farmer. I was looking for a career that offered more opportunity, balance, and long-term growth, which ultimately led me into agency ownership.

I’m a graduate of Texas A&M University and will be getting married in the next few months. Family and community are both very important to me, and I’ve worked to build that same mindset into the agency culture.

Our agency offers PTO, paid holidays, maternity and paternity leave, licensing reimbursement, and a strong focus on work-life balance. We believe people perform their best when they feel supported both professionally and personally.

Our office culture is family-oriented and centered around teamwork, growth, and helping one another succeed. We’re focused on both personal and professional development while working together toward common goals. I’m looking for someone who is sociable, dependable, efficient, and motivated by deadlines and results. If you’re someone who enjoys working with people, values growth, and wants to be part of a supportive and motivated team, this could be a great fit for you.

ROLE DESCRIPTION:

Jacob Farmer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.