Receptionist - State Farm Agent Team Member

Mote Ins and Fin Svcs Inc; Parkville (MD); Sur place; USD 55 000 - 65 000; Plein temps

Avantages offerts par ce poste

Simple IRA

Licensing paid

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Mote Ins and Fin Svcs Inc in Parkville, MD is seeking a friendly, organized Receptionist to join our office. You will greet clients, handle calls, schedule appointments, and support daily operations in a fast-paced insurance agency environment.

The ideal candidate has experience in customer service, strong communication, and comfort with sales conversations. We offer a Simple IRA, licensing paid by the agency, performance bonuses, paid time off, and opportunities for advancement.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organized with ability to multitask.

Responsabilités

• Greet customers in person and by phone.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Identify opportunities to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks.

Connaissances

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Outils

Microsoft Office

CRM systems

Description du poste

Full Time in Parkville - MD

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Opportunity for advancement
• Paid time off

About Our Agency

I opened my agency in 2024 after spending three years in the Agent Aspirant program preparing for agency ownership. I'm originally from the DC area and a proud graduate of Wake Forest University. Outside of work, I enjoy golfing, fishing, and watching football.

Our agency offers paid time off, licensing costs paid up front, and a Simple IRA with a 3% employer match. We also believe in rewarding the team for reaching goals - hit the daily team goal and you may head home an hour early, or hit the weekly goal and enjoy a 2:00 PM start to your weekend on Friday.

Our culture is positive, motivated, and focused on growing together. I'm looking for someone who works hard, enjoys learning, is comfortable with technology, and comes to work ready to contribute with a great attitude. If you're looking to grow with a newer agency where your hard work is noticed and rewarded, we'd love to meet you.

Role Description

Jackson Mote - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $55,000.00 - $65,000.00 per year

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

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