Receptionist - State Farm Agent Team Member

Troy Coulter - State Farm Insurance Agent; Louisville (KY); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

License paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Coulterins is actively seeking a full-time Receptionist for their State Farm agency in Louisville, KY. The ideal candidate will possess strong customer service skills, manage communications, and schedule appointments while engaging with customers to offer insurance options.

The role offers a competitive salary, health insurance, and opportunities for growth within a supportive team environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with customers, identifying insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Bilingual Spanish

Job description

Receptionist - State Farm Agent Team Member

Full Time, Louisville, KY

Apply to join a supportive agency dedicated to providing exceptional service.

Benefits

• Simple IRA
• License paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Compensation: $37,000.00 - $40,000.00 per year.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.