Receptionist - State Farm Agent Team Member

Agentaubreypdx; Oregon (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading insurance agency in Oregon is seeking a Receptionist - State Farm Agent Team Member to provide exceptional service and support. The ideal candidate will be organized, detail-oriented, and eager to learn within the insurance industry, contributing to a positive workplace. This role offers opportunities for growth and a supportive environment.

Benefits

License Reimbursement

Hourly Plus Commission

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication

Interpersonal skills

Organizational abilities

Multitasking

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Full Time in Portland, OR

• License Reimbursement
• Hourly Plus Commission
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

After a successful career in the financial industry, I joined State Farm as a field associate and was inspired by the strong female leaders around me. That motivation led me to become an agent team member in 2010 and open my own agency in 2015. Today, I lead a small, close-knit team that truly values family—both our own and our customers’. We pride ourselves on creating a warm, welcoming atmosphere that sets us apart. We offer health, life, and disability benefits, and are deeply involved in the Portland community through sponsorships and partnerships with organizations like Girls Inc. and the Bridlemile Foundation. If you’re looking for a supportive environment with a meaningful local impact, we’d love to connect.

ROLE DESCRIPTION

Aubrey Nielsen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $60,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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