Receptionist - State Farm Agent Team Member

Greg Daniels - State Farm Agent; Newark (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

401(k)

Employee discounts

Job summary

Greg Daniels - State Farm Agent in Newark, NJ seeks a bilingual receptionist to greet customers, manage appointments, and maintain customer records. The role involves engaging with prospects and existing clients to explore insurance options while delivering exceptional service.

The ideal candidate will be organized, detail-oriented, and enthusiastic about supporting a team in a fast-paced insurance office. Training and advancement opportunities are provided within a supportive environment.

Qualifications

• Must be bi-lingual English/Spanish.
• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Bilingual English/Spanish

Customer service experience

Communication skills

Organizational skills

Interpersonal skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Opportunity for advancement
• Training & development
• 401(k)
• Employee discounts

ROLE DESCRIPTION

***Must be bi-lingual English/Spanish***

We are currently seeking a dynamic individual to join our team as a Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.