Receptionist - State Farm Agent Team Member

Dominicagostini; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading insurance agency in New York is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service and support. The ideal candidate is organized, detail-oriented, and eager to learn within a positive workplace. Responsibilities include managing appointment scheduling, customer inquiries, and supporting team operations. This role offers various benefits including health insurance, competitive salary, and opportunities for advancement.

Benefits

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Qualifications

• Experience in a receptionist or customer service role is preferred.
• Strong communication and interpersonal skills are essential.
• Organizational and multitasking abilities are important.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Assist with customer inquiries and maintain records.
• Support the team with administrative tasks.

Skills

Communication

Interpersonal skills

Organizational abilities

Multitasking

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ROLE DESCRIPTION:
Dominic Agostini - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.