Receptionist - State Farm Agent Team Member

Eric Ford - State Farm Agent; Nebraska City (NE); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Eric Ford – State Farm Agent is seeking a Receptionist – State Farm Agent Team Member in Nebraska City. This role involves greeting customers, managing appointments, and providing exceptional service.

The ideal candidate will have previous customer service experience and strong organizational skills. The position promises a flexible schedule and opportunities for advancement within a supportive team environment.

Join us in delivering quality insurance services while enhancing your skills and career at State Farm.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Strong communication and organizational skills.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Engage with prospective and existing customers about insurance options.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Customer service experience

Sales conversation skills

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview

Eric Ford – State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member, who is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.