Customer Service Representative - State Farm Agent Team Member

Charleenjohnson; South Carolina; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Growth potential

Job summary

A State Farm independent agent in Myrtle Beach is seeking a Customer Service Representative. The role involves establishing customer relationships, providing accurate service, and educating clients on insurance options. Ideal candidates will have excellent interpersonal and communication skills, be motivated self-starters, and be detail-oriented. This position offers a salary plus commission/bonus, paid time off, and significant growth opportunities. Join a team committed to making a difference in the community.

Qualifications

• Interest in marketing products based on customer needs.
• Ability to work in a team environment.
• Dedicated to customer service.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent interpersonal skills

Excellent communication skills

Organizational skills

People-oriented

Detail oriented

Self-motivated

Ability to multi-task

Bilingual - Spanish preferred

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Myrtle Beach - SC

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• Valuable experience

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People‑oriented
• Organizational skills
• Self‑motivated
• Detail oriented
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi‑task
• Bilingual - Spanish preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Apply Now. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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