Receptionist - State Farm Agent Team Member

J Mark Burton - State Farm Agent; Mustang (OK); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) with matching

Health, Dental, and Vision insurance

Bonus based on performance

Paid time off

Opportunity for advancement

Job summary

J Mark Burton - State Farm Agent in Mustang, Oklahoma, is seeking an individual dedicated to customer service for roles focused on building relationships. You will provide accurate, friendly assistance to customers and educate them about their insurance needs.

The position does not require insurance experience, as comprehensive training will be provided. Enjoy competitive benefits including health insurance, retirement plan options, and growth opportunities within our community-oriented agency.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer and anticipate their needs.
• Excellent communication skills.

Responsibilities

• Establish and build new customer relationships.
• Provide prompt and friendly customer service.
• Educate customers about insurance options.

Skills

Customer service dedication

Effective communication

Proactive problem-solving

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
• Monthly Salary with frequent, additional Bonus opportunities.
• Health, Dental, Vision, and Group Life insurance.
• Paid Time Off (vacation and personal/sick days) plus 9 paid holidays.
• 401(k)-style Retirement Plan with matching contributions.
• Licensing costs paid - including study and testing.
• Growth potential within our office.
• Valuable career-building experience.
• Potential signing bonus for previous State Farm experience.

Company Overview

All honest work is good and valuable, but what if you could invest your life's work into helping people in TRULY significant ways? Could you be part of helping friends, neighbors, and people you build relationships with - to protect the things that matter most to them, to help them get back on their feet after an accident or disaster, and to help them plan ahead for and achieve the future they want? State Farm exists to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams - good, meaningful, important, people-centered work! Can you see yourself helping people in this way? Do you have a desire for your work to have true significance?

Role Description

State Farm Insurance agencies operate somewhat like a franchise. We represent State Farm, one of the 50 largest companies in the USA, so we have all the support of being closely connected to the nation's largest, most well-respected insurance leader. But at the same time, we have all the advantages and comfort of working in a small, local office, so that we are able to develop deep, close relationships within our local Team and with the customers we serve. Our agency is well-known and well-established in the community, giving you exceptional job security and true opportunity for growth. It is NOT necessary to have an insurance background, as our training program is excellent!

Responsibilities

• Establish and build new customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.