Receptionist - State Farm Agent Team Member

State Farm Agent; Ann Arbor (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Dental insurance

Vision insurance

Job summary

State Farm Agent in Ann Arbor is seeking a customer-focused professional to join a small, supportive team. The role involves establishing relationships, delivering prompt service, and helping customers understand insurance options.

This full-time position offers growth, PTO, health/dental/vision insurance, and a training path within a people-first culture that values teamwork and community impact.

Qualifications

• Excellent communication skills in writing, speaking, and listening.
• Enthusiastic about the role insurance and financial products play in helping people manage risks.
• People-oriented attitude with strong interpersonal skills.
• Proactive in problem solving and able to work with a team.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance options.
• Educate customers about options using a needs-based review process.
• Work with the agent to meet marketing goals.

Skills

Excellent communication

Proactive problem solving

People oriented

Enthusiastic about insurance role

Job description

Responsive recruiter

Replies within 24 hours

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance
• Vision insurance

I've been in the insurance business since 2008, spending my entire career with State Farm. Before opening my agency, I worked as a team member for four years, gaining valuable experience and a deep understanding of the industry.

Our team is close-knit, consisting of two full-time and one part-time team member. We pride ourselves on creating a supportive and collaborative environment where everyone is valued and encouraged to grow.

We offer competitive benefits, including PTO, medical and life insurance, and retirement plans. Joining our agency means being part of a team that is dedicated to providing exceptional service while fostering professional development. If you're looking for a rewarding career in a supportive and welcoming agency, we'd love to have you on board!

Our office culture is built on a "people-first" philosophy, where community impact and personal growth are top priorities. We treat our team like family, celebrate successes together, and focus on creating a positive and collaborative work environment. Joining our team means becoming part of a supportive group that values hard work, teamwork, and making a meaningful difference.

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Proactive in problem solving

This position is with a State Farm