Receptionist - State Farm Agent Team Member

Marcus Bradley - State Farm Agent; Mount Healthy (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Marcus Bradley - State Farm Agent in Mount Healthy, Ohio is seeking a dynamic individual for the Receptionist - State Farm Agent Team Member position. This role emphasizes exceptional customer service while supporting a growing team in a collaborative environment.

The ideal candidate will be organized, detail-oriented, and eager to learn within the insurance industry. Responsibilities include greeting customers, managing appointments, and assisting with inquiries, while contributing to a positive workplace culture.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented and highly organized.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency has just opened and is currently building a strong foundation with a growing team of two. I’ve been with State Farm since 2008 and bring a deep understanding of the business, having previously served as a Claim Representative and later as a Claim Team Manager. This background has shaped the way I lead - focused on problem solving, customer care, and building a strong team culture from the start.

State Farm is truly part of my family story. I’m a third‑generation State Farm employee, and I’m proud to continue that legacy. I’m also a husband and parent of two, and family is a big part of what drives the supportive environment we aim to create in our office.

For our team, we offer professional development opportunities, team‑building events, participation in the Agent Aspirant program, a strong emphasis on work‑life balance, and a hiring bonus.

Our office culture is collaborative, supportive, and growth‑focused. As a new agency, we’re excited to build something special together. We’re looking for someone who is outgoing, competitive, self‑motivated, and excited to be part of a team‑oriented environment where everyone contributes to the agency’s success.

Role Description

Marcus Bradley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.