Receptionist - State Farm Agent Team Member

Daniel Connor - State Farm Agent; Mooresville (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Daniel Connor - State Farm Agent in Mooresville, NC, is seeking a Receptionist - State Farm Agent Team Member. This role involves providing exceptional customer service, managing appointments, and supporting team operations. Ideal candidates will have experience in customer service and strong organizational skills.

Join our close-knit team where we value teamwork and offer a positive atmosphere. Benefits include competitive salary, license reimbursement, and paid time off. We're dedicated to fostering an environment where everyone supports each other.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintain customer records.
• Engage with prospective and existing customers to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks.

Skills

Communication skills

Organizational abilities

Customer service experience

Multitasking abilities

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2019 and is a close-knit team of three focused on building strong relationships with both our customers and each other. Before becoming a State Farm agent, I worked with New York Life in financial planning and spent two years as a team member in a State Farm office, gaining valuable experience before opening my own agency. I attended Bowling Green and have been part of the local community for over 11 years. Outside of work, I enjoy golfing and spending time with dogs. We stay involved in the community through charity golf events, including hosting “Putts for Paws” each year in support of Completing the Mission. For our team, we offer 15 days of PTO, 9 paid holidays, and reimbursement for licensing costs. Our office culture is friendly, supportive, and family-oriented – everyone truly cares about each other. We also provide spacious, private office environments for each team member. We’re looking for someone who values teamwork, enjoys a positive atmosphere, and wants to be part of a team that supports one another both professionally and personally.

Role Description

Daniel Connor - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.