Receptionist - State Farm Agent Team Member

Zach Knight - State Farm Agent; Montgomery (AL); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Résumé du poste

Zach Knight State Farm Agent in Montgomery, AL is seeking a friendly receptionist to join the office team. You will greet customers, manage scheduling, handle inquiries, and maintain records, guiding customers to the right team for insurance options.

The role focuses on delivering excellent service, supporting colleagues, and identifying opportunities to discuss insurance products with clients. This is an on-site position offering growth potential.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsabilités

• Greet customers in person and over the phone, directing them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Connaissances

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

Outils

CRM systems

Microsoft Office

Description du poste

Benefits

• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

ROLE DESCRIPTION

Zach Knight State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.