Receptionist - State Farm Agent Team Member

Nick Cone - State Farm Agent; Pickerington (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Bonus based on performance

Opportunity for advancement

Job summary

Nick Cone State Farm is seeking a detail-oriented Team receptionist to join our office. The ideal candidate thrives in a supportive role, staying organized and committed to a positive workplace environment.

You will play a key role in customer interactions and administrative support within a dynamic insurance team. As a Team receptionist, you will manage greeting visitors, assist with appointments, handle inquiries, and explore opportunities to present insurance options.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Organizational skills

Multitasking

Sales conversations

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Opportunity for advancement

ROLE DESCRIPTION

Nick Cone State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Team receptionist.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.