Receptionist - State Farm Agent Team Member

Carrie Welch - State Farm Agent; Austin (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Carrie Welch - State Farm Agent in Austin, Texas is seeking a Receptionist - State Farm Agent Team Member to join our dedicated insurance agency. The ideal candidate will be organized and detail-oriented, providing exceptional service to our customers.

This role involves greeting customers, managing appointments, and assisting with inquiries while engaging in sales conversations. We offer a competitive salary, flexible schedule, and various training opportunities to support your growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communicative and personable demeanor is required.
• Able to handle multiple tasks effectively.

Responsibilities

• Greet customers warmly and direct them appropriately.
• Manage scheduling and office communications.
• Assist with inquiries and maintain records.
• Engage customers and identify insurance opportunities.
• Provide excellent service and follow-up.
• Support various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills

Sales conversation comfort

Tools

Microsoft Office

CRM systems

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Carrie Welch - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.