Receptionist - State Farm Agent Team Member

Brad Herrera - State Farm Agent; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Free food & snacks

Opportunity for advancement

Paid time off

Job summary

Brad Herrera - State Farm Agent in Austin, Texas, is looking for a Receptionist - State Farm Agent Team Member to join their dedicated team. This role involves greeting customers, managing appointments, and assisting with customer inquiries.

The ideal candidate should possess strong organizational skills, experience in customer service, and a willingness to engage in sales conversations. The position offers dynamic work environments, opportunity for advancement, and employee benefits.

Qualifications

• Previous experience in a receptionist or customer service role.
• Ability to engage in sales conversations.
• Detail-oriented and quality focused.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in maintaining customer records.

Skills

Communication skills

Organizational abilities

Customer service

Multitasking

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Employee discounts
• Free food & snacks
• Opportunity for advancement
• Paid time off

Role Description

Brad Herrera - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.