Receptionist - State Farm Agent Team Member

State Farm; Milton (DE); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Job summary

State Farm Agent is seeking a Receptionist to join the team as a State Farm Agent Team Member. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry.

You will greet customers, manage scheduling, handle inquiries, and support administrative tasks while identifying opportunities to offer insurance options. Experience in customer service is valued.

Qualifications

• Previous experience in a receptionist or customer service role.
• Clear communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Bonus based on performance
• Paid time off

ROLE DESCRIPTION

Ron Krajewski - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.