Receptionist - State Farm Agent Team Member

Lexi Goza; Miami, Northern (FL, KY); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Vision insurance

Dental insurance

Job summary

Lexi Goza - State Farm Agent in Miami, FL is seeking a Receptionist to join our team. The role emphasizes greeting customers in person and by phone, managing appointments, and handling inquiries while maintaining customer records.

Ideal candidates are highly organized, reliable, and eager to learn in a fast-paced insurance office. We offer training, a supportive environment, and benefits including health, dental, vision, 401(k), and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Clear communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Vision insurance
• Dental insurance

ABOUT OUR AGENCY:

I opened my agency in 2019 and currently lead a team of 10. Before becoming an agent, I worked for State Farm Corporate. My passion for insurance began after being involved in a car accident, which inspired me to learn everything I could about helping others protect what matters most.

Giving back to our community is at the heart of what we do. I serve as Chair of the MDGLCC Women’s Empowerment Committee, am an active member of the Miami-Dade LGBT Chamber of Commerce, and our agency is proud to be an NGLCC LGBTBE Certified Business. We believe in supporting and strengthening the communities we serve.

Our agency offers health, dental, and vision insurance, a 401(k), licensing costs paid up front, professional development, opportunities for career growth and advancement, and a strong commitment to work-life balance. We believe in investing in our team's success from day one.

Our culture is fast-paced, collaborative, and focused on delivering exceptional service. I'm looking for someone who is reliable, motivated, thrives in a busy environment, and enjoys helping others. Insurance experience is not required - we're happy to train the right person with the drive to learn and grow.

ROLE DESCRIPTION:

Lexi Goza - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.