Receptionist - State Farm Agent Team Member

Johnpepejr; Perth Amboy (NJ); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Growth potential/Opportunity for adv.

Paid time off (vacation and sick)

Health benefits

Valuable career-building experience

Job summary

John Pepe Jr. in Perth Amboy, NJ is seeking a receptionist team member to deliver exceptional client experiences in a growing insurance agency. You will resolve inquiries, coordinate with colleagues, and anticipate community needs while supporting sales-minded growth.

The role emphasizes customer service, attention to detail, and a commitment to helping people in our local market. Opportunities for advancement exist within the office.

Qualifications

• Dedicated to customer service.
• Able to relate to customers, answer questions and anticipate needs.
• Excellent communication to coordinate with agency team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service across insurance inquiries, policy changes, and billing.
• Educate customers about insurance options using a needs-based review process.
• Communicate effectively to support business growth.

Skills

Customer service

Empathy

Communication skills

Problem solving

Job description

Full Time in Perth Amboy, NJ

ROLE DESCRIPTION

As a team member with John Pepe Jr., you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation $30,000.00 - $50,000.00 per year

Receptionist - State Farm Agent Team Member

Full Time in Perth Amboy, NJ

ROLE DESCRIPTION

As a team member with John Pepe Jr., you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Health benefits
• Valuable career-building experience

Compensation $30,000.00 - $50,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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