Receptionist - State Farm Agent Team Member

Teridigrande; New Jersey; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Bonus based on performance

Paid time off

License reimbursement

Opportunity for advancement

Flexible schedule

Training & development

Job summary

A local insurance agency in Morris Plains, NJ, is seeking a Receptionist - State Farm Agent Team Member. The role involves greeting customers, managing appointments, and supporting customer service. Ideal candidates should possess strong communication and organizational skills, with prior experience in a receptionist or customer service role. Offering competitive salary and benefits, this position contributes to a positive team environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customers' needs.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Job Title Receptionist - State Farm Agent Team Member

Location Morris Plains, NJ (Full Time)

Benefits

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• License reimbursement
• Competitive salary
• Flexible schedule
• Training & development

ABOUT OUR AGENCY

Our agency opened in 2010 and is made up of a dedicated team of five full-time and one part-time team member. I’ve spent my entire 39-year career in the insurance industry (32 of those years with State Farm), and I still love what I do every day. I bring energy and enthusiasm into the office, creating a workplace that’s upbeat, supportive, and team-oriented. We’re a family here, everyone genuinely enjoys working together and celebrating each other’s wins. Community involvement is a big part of who we are. We’re active in local events, support area businesses, and make it a priority to give back. I also encourage my team to get involved in causes that matter to them, because when we lift up our community, we all win. We offer great benefits including a Simple IRA, health coverage, and plenty of cash incentives and team events to keep things fun and rewarding. When it comes to hiring, I believe you can teach insurance — but not personality. I’m looking for warm, personable, and outgoing individuals who bring positive energy to the office and enjoy connecting with people. If that sounds like you, you’ll fit right in with our close-knit team.

ROLE DESCRIPTION Teri Digrande - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $45,000.00 - $55,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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