Receptionist - State Farm Agent Team Member

Andrew Suby State Farm; Marshall (MN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Simple IRA w/company matching

Health insurance

Paid time off

Signing bonus

Competitive salary

Opportunity for advancement

Training & development

Bonus based on performance

Job summary

Andrew Suby State Farm Agent is seeking a friendly receptionist to greet customers, manage scheduling, and handle inquiries while representing a trusted insurance brand in Minnesota.

The role emphasizes organization, communication, and sales-ready conversations, with opportunities for advancement and access to benefits such as health insurance, Simple IRA with company matching, PTO, a signing bonus, and training & development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Highly organized with good multitasking abilities.
• Comfortable engaging in sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

CRM software

Microsoft Office

Job description

Benefits:

• Simple IRA w/company matching
• Health insurance
• Paid time off
• Signing bonus
• Competitive salary
• Opportunity for advancement
• Training & development
• Bonus based on performance

ROLE DESCRIPTION:

Andrew Suby - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.