Receptionist - State Farm Agent Team Member

Brianarends; Kentucky; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

License Reimbursement

Hourly Plus Commission

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Kentucky is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service. The ideal candidate will help manage appointments and engage with customers. Essential skills include communication, organization, and familiarity with office software. This role offers a supportive work environment with opportunities for growth and competitive benefits.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Basic computer skills, including Microsoft Office and CRM systems.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Engage in conversations with prospective customers.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Organizational skills

Customer service skills

Multitasking abilities

Sales engaging skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License Reimbursement
• Hourly Plus Commission
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Brian Arends - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.