Receptionist - State Farm Agent Team Member

Zach Augustyn - State Farm Agent; Maple Grove (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hiring Bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Zach Augustyn - State Farm Agent in Maple Grove, MN seeks a Receptionist - State Farm Agent Team Member to greet customers, manage schedules, and support daily operations. The role involves engaging with clients, handling inquiries, and maintaining records while providing excellent service.

Ideal candidates have receptionist or customer service experience, strong communication, and comfort with sales conversations. Proficiency in Microsoft Office and CRM systems is a plus.

Qualifications

• Experience in receptionist or customer service roles.
• Strong verbal and written communication.
• Good organizational and multitasking abilities.
• Comfortable with sales conversations and suggesting insurance options.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to share insurance options.
• Provide excellent service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational abilities

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Hiring Bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

Here at Zach Augustyn - State Farm Insurance in Maple Grove, MN, we offer over 25 years of experience! I began as an agent in Nebraska and now lead a dedicated team in the Twin Cities, serving Minnesota, Wisconsin, and Nebraska. We offer comprehensive insurance products, including Auto, Homeowners, Life, Renters, and specialized coverage for cabins, boats, ATVs, and more. Our agency is expanding, with plans to open a second location in 2025.

We treat our customers like family, assisting with relocations and addressing all individual insurance concerns. We are committed to community involvement, we volunteer and coach youth sports throughout the Twin Cities.

Our team enjoys a vibrant workplace culture with regular monthly events like potlucks, social gathers and weekly challenges for our social media presence. We also celebrate together with festive holiday parties, fostering a strong sense of community and pride for our company.

ROLE DESCRIPTION

Zach Augustyn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.