Receptionist - State Farm Agent Team Member

Davis Griffin - State Farm Agent; Lyman (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance bonus

Competitive salary

Flexible schedule

Opportunities for advancement

Paid time off

Training & development

Job summary

Davis Griffin - State Farm Agent in South Carolina seeks a Receptionist - State Farm Agent Team Member to join a collaborative office. The role focuses on greeting guests, scheduling, handling inquiries, and maintaining customer records.

The ideal candidate is organized, customer-service oriented, and comfortable engaging in sales conversations while using Microsoft Office and a CRM. The agency emphasizes training, advancement, PTO, and a positive team environment.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Customer service

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2017 and currently lead a team of six. After graduating college, I immediately began my career with State Farm and eventually had the opportunity to take over the office. That experience gave me a strong appreciation for team development, customer relationships, and building a long-term career in the industry.

I’m a graduate of Clemson University with a B.S. in Financial Management. I have three children and enjoy spending time with family, attending Clemson football games, and being involved in youth sports activities with my kids. I stay active in the community through the Spartanburg County Chamber of Commerce, involvement with my local church, and supporting local businesses whenever possible.

Our agency offers involvement in the Aspirant program, a 401(k), PTO, and professional development opportunities. We’re committed to helping team members continue growing and building successful long-term careers.

Our office culture is collaborative, supportive, and focused on achieving goals together. We have a long-tenured team that works hard, supports one another, and values strong relationships both inside and outside the office. I’m looking for someone who is motivated, team-oriented, and driven to succeed long term. If you’re looking for a positive environment where you can grow and be part of a strong team, this could be a great fit for you.

ROLE DESCRIPTION:

Davis Griffin - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.