Receptionist - State Farm Agent Team Member

Wadeismyagent; Lexington (KY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Wadeismyagent in Lexington, KY, is looking for a Receptionist to ensure a positive experience for customers and support various administrative tasks. The role involves greeting customers, managing appointments, and providing excellent service.

The ideal candidate possesses strong communication skills, is organized, and has experience in customer service. This position offers a competitive salary ranging from $40,000 to $50,000 annually, along with additional perks such as a flexible schedule and training opportunities.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills, including Microsoft Office and CRM systems

Job description

Receptionist – State Farm Agent Team Member

Full Time in Lexington – KY

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

State Farm offers an environment that rewards hard work and encourages growth. Since 2014, our agency has expanded to two locations in the Louisville area, and we have helped many team members become leaders. Our culture values self‑starters who take ownership of their development, pursue continuous learning, and bring curiosity and a positive mindset to the workplace.

Role Description

We are seeking a highly organized and detail‑oriented individual to join our team as a Receptionist. The ideal candidate will contribute to a positive, productive workplace, be willing to learn and grow within the insurance industry, and support customer interactions and administrative tasks.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.